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Background : Abbey is a purchasing officer at a curtain manufacturer. They had pre ordered some stock and required delivery urgently, Packaging R Us was happy to airfreight the stock at our expense! Our focus is in customer service.
This is customer’s response :
Thank you for looking at options to fix our problem. We have had such a huge surge of work for November and December which has resulted in our workroom working over-time for 3-4 days a week up to Christmas. After speaking with my manager we appreciate and realise that the airfreight is going to cost a lot and we are grateful.
Tony is a warehouse manager at a food processing facility. His views on Packaging R Us service is :
We process food everyday, 7 days a week, and we have our trucks delivering a few shifts per day. And nothing can go wrong otherwise there are too much implications. If we run out of packing materials, then the processing will stop so we can’t have this happen.
We have been dealing with Packaging R Us for 8 years and are very happy with their service.
They stock our packing materials, one account with one supplier who can supply everything.
They deliver and invoice as required, and they have delivered after hours and weekends when we have run out of stock.
Elias is an owner of a cleaning company. His opinion on our service is :
Thanks for your help. You have been the best at customer service and I must admit some other company gave me a cheaper deal but I refused to take it since your customer service cannot be beaten. With time, I will change from my current supplier and switch to you.
Mark is a store supervisor at a drilling and mining supply company. Below is what he wrote about his experience with Packaging R Us
We have been doing business with Packaging R Us since April 2012. They have a professional approach to
business and their service and supply is always prompt and accurate. I Would have no problem in recommending Packaging R Us
to other companies.
Store Supervisorread more...
Michael works at a dairy processing company. His testimonial is below.
We switched to Packaging R Us not only because of the competitive pricing but also the product quality. Quality for us is the prime factor. With our previous supplier, we have had continuous issue with supply and with bad batches of dirty bags.
Ever since we switch to Packaging R Us, this problem has stopped, and they have been able to provide the food safe certification and tick all the boxes to meet our requirement.read more...
LARGE White Checkout Bags – Bag
175mm x 125mm x 38um (2,000/CTN) – ldbag
450mm x 250 + 100mm ($8.60 / roll including GST) – PROD
THERMAL LABELS 150mm x 100mm (300 / roll) – THERMLAB
Acrylic Tapes 48mm x 75m ($1.76 / roll incl. GST)
Small Open Tray (Kraft)